24/7 Support

We are well known in the industry for fast response to our clients needs.  We have invested heavily in our support infrastructure to assure we are always ready to help our clients when they are down. 

Our support servers are located in a high bandwidth datacenter located in Secaucus, NJ.  This secure facility is temperature controlled, generator backed and highly available. 

Using the internet, our engineers can access these servers from any computer, anywhere.  We don't depend on notebook computers to assure our engineers can connect to clients.  Each client has a dedicated rack mounted Dell server to assure maximum availability.  We don't lease servers, we purchase them as assets.

System outages are costly, many times hurting your reputation with your customer.  We take supporting our clients 24/7 operations very seriously, give us a call to learn how we can help you maintain continuous operations.  We have many clients that will give us excellent referrals.